What should I do if my Granary Smart Feeder cannot connect to the Petlibro App? (AF103, PLAF103)

If the Granary Smart feeder can't connect to the Wi-Fi, you can try the following steps for troubleshooting:

1. Remove the batteries:

Unplug the feeder, then plug it back in and wait for 30 seconds to allow it to load up.

2. Factory Reset the Feeder:

Perform a factory reset by holding down the Reset button until you hear "Reset Successfully."

After a few seconds, the feeder will finish loading and prompt "Ready for Wi-Fi Connection."

3. Reset the Router and Positioning:

Reset your router and position it within 15 feet of the feeder.

Check if the firewall on your Wi-Fi or router is preventing the feeder from connecting.

4. Exit the app and reopen the app to select the upper right icon "+" on the homepage to "ADD DEVICE."

5. Connect via Different Method:

Exit the app. Reopen it and select the "ADD DEVICE" icon at the upper corner on the home page to re-add the device to the app. If the Bluetooth method fails, try the Device Hotspot Method. For detailed instructions, refer to the following videos:

6. Use a Mobile Hotspot:

If possible, enable a mobile hotspot WiFi on another phone and attempt to add the feeder to the app via this shared Wi-Fi.

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