What should I do if I don't get a confirmation email after placing my order?

Once an order is placed, a confirmation email will be sent. Ensure to check your spam folder for this email. If the email is not found, it is likely that an email address was not provided during the ordering process. In such a situation, an order confirmation will be sent to your phone through SMS.

If you are unable to locate the confirmation, please submit a request via Submit a request 

Including the following information can help the support team accelerate the handling of your ticket:

1. Recipient's full name and delivery address
2. Phone number for the order
3. A screenshot of transaction details