If the Glacier water fountain creates an abnormal sound, please try the following troubleshooting steps.
1. Clean the water fountain thoroughly.
Key points:
- Water outlet. Wipe it with a slightly damp cloth. Soapy water is needed.
- Water pipe and the mesh filter. Ensure that there is no clogged.
2. Check the bottom of the black filtration unit to see if the 4 black pads are attached properly.
3. Reassemble the water fountain to ensure that it is assembled correctly.
Key points:
- No gap between the black filtration unit and the water tank.
- No gap under the black filter unit.
- The power cord is properly fixed in the cord slot.
4. Add water to the Max water level line to ensure that the water is sufficient.
5. Ensure that the water fountain is placed on a flat and stable surface.
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