How to Reconnect the Device To the APP?

Petlibro Device Offline? Fix It in 3 Steps

If your device won't reconnect automatically after disconnects, follow these steps in order.

1. Restart Everything

• Remove the installed batteries first (if available).
• Unplug your Petlibro device, wait 30 seconds, and plug it back in.

2. Check Your Phone & Signal

• Make sure your phone is connected to a device-compatible Wi-Fi.
• Place your device close to the router within 15 ft to ensure a strong WiFi signal.

3. Reset & Reconnect

• Find the "Reset" button on the device.
• Press and hold it for 5 seconds until you see the WiFi indicator flash white or hear a sound prompt.
• Open the Petlibro app and add the device again, like it's new.

For Model-Specific Connection Video Guides, Please Check The Video Links Below:

Scout Smart Camera (PC001): Scout Smart Camera Connection Tutorial Video

Petlibro Smart Feeders:

• Polar Smart Wet Food Feeder (AF109): Polar Smart Wet Food Feeder Connection Tutorial Video
• One RFID Smart Feeder (AF301): One RFID Smart Feeder Connection Tutorial Video
• Granary Smart Camera Feeder (AF203): Granary Smart Camera Feeder Connection Tutorial Video 
• Granary Smart Feeder (AF103): How to Connect Your Granary Smart Feeder Via Bluetooth or Hotspot
• Air Smart Feeder (AF108): How to Connect the Air Smart Feeder to the Petlibro App
• Space Smart Feeder (AF107): Space Smart Feeder Connection Tutorial Video

Petlibro Smart Fountains:

• Dockstream RFID Smart Fountain (WF305):  How to connect the Fountain
• Dockstream 2 Smart Cordless Fountain (WF116): How to Connect via Bluetooth and Hotspot
• Dockstream 2 Smart Fountain (WF106): How to Connect via Bluetooth or Hotspot
• Dockstream Smart Fountain (WF105): How To Connect The Fountain Via Bluetooth And Hotspot