How do I track my order?

1. Visit the following link: https://petlibro.aftership.com/ 

2. Fill in your order number and email address to track your order status.

Note: If you didn't receive an order confirmation email, be sure to check your spam folder. If the email is not found, it is likely that an email address was not provided during the ordering process. In such a situation, an order confirmation will be sent to your phone through SMS. 

If you are unable to locate the confirmation, please submit a request via Submit a request.

Including the following information can help the support team accelerate the handling of your ticket:

1. Recipient's full name and delivery address

2. Phone number for the order

3. A screenshot of transaction details