Automatic Feeders
- Pre-sale inquiries about One RFID Pet Feeder
- How much is in one feeding portion? (PLAF001/002/101/102, PLAF003/004, PLAF005/006/103/203, PLAF008, PLAF107, PLAF108, PLAF301)
- Comparison between PETLIBRO Automatic Feeders
- Why is the front compartment with the black plastic area not as cool as the other compartments? Polar Wet Food Feeder, PLAF109/AF109
- What should I do if I want to add more meal schedules after saving the schedule settings? Polar Wet Food Feeder, PLAF109/AF109
- How do I set up meal schedules after connecting the Polar Wet Food Feeder to the Petlibro app? PLAF109/AF109
Water Fountain
- What can I do if my Dockstream water fountain leaks or overflows? (PLWF005, PLWF115, PLWF105)
- How do I prevent slime in a pet water fountain?
- What are the differences among Petlibro pet water fountains?
- What can I do if my Glacier water fountain leaks or overflows? (WF007, PLWF007)
- What can I do if my Glacier water fountain is not flowing properly? (WF007, PLWF007)
- What can I do if the water indicator light of the Glacier water fountain stays red when the water is full (PLWF007, WF007)?
Interactive Toy
- How do I make my cat love the Pixie Mouse Interactive Cat Toy? (IT001, PLIT001)
- How long does the battery last after the Pixie Mouse Interactive Cat Toy is fully charged? How do I troubleshoot issues with the battery? (IT001, PLIT001)
- What do I do if the Pixie Mouse Interactive Cat Toy won't charge or turn on? (IT001, PLIT001)
- What do I do if the Pixie Mouse Interactive Cat Toy doesn't work? What do I do if a wheel stops working? (IT001, PLIT001)