Smart Camera
- Pre-sale inquiries about the Granary Camera feeder (AF203, PLAF203)
- What should I do if the AF203 camera feeder displays the outlet block in the APP?
- What should I do if the weight of each portion of food fed by AF203 camera feeder is different?
- What should I do if the AF203 dual-tray camera feeder feeds unevenly?
- What should I do if the AF203 camera feeder has no sound or it does not remind the pet to eat?
- What should I do if the buttons on the AF203 camera feeder do not work or make unusual sounds?
Automatic Feeders
- Pre-sale inquiries about One RFID Pet Feeder(AF301, PLAF301)
- How much is in one feeding portion? (PLAF001/002/101/102, PLAF003/004, PLAF005/006/103/203, PLAF008, PLAF107, PLAF108, PLAF301)
- Comparison between PETLIBRO Automatic Feeders
- What should I do if the Air Automatic Feeder dispenses too much food? AF008, PLAF008
- What could I do if the Air Automatic Feeder dispenses less food or doesn't dispense food? AF008, PLAF008
- What should I do if the top lid of the Granary Automatic Feeder gets stuck and cannot be removed?
Water Fountain
- How can I connect the Dockstream RFID Smart Fountain to the Petlibro APP? (WF305, PLWF305)
- What are the differences among Petlibro pet water fountains?
- If my pet doesn't want to wear the RFID collar tag, can they still drink from the fountain? (WF305, PLPWF305)
- Pre-sale inquiries about Dockstream Fountain (WF005, PLWF005)
- Pre-sale inquiries about Dockstream Cordless Fountain (WF115, PLWF115)
- Pre-Sale Questions About the Capsule Fountain (WF002, PLWF002)
Interactive Toy
- How do I make my cat love the Pixie Mouse Interactive Cat Toy? (IT001, PLIT001)
- How long does the battery last after the Pixie Mouse Interactive Cat Toy is fully charged? How do I troubleshoot issues with the battery? (IT001, PLIT001)
- What do I do if the Pixie Mouse Interactive Cat Toy won't charge or turn on? (IT001, PLIT001)
- What do I do if the Pixie Mouse Interactive Cat Toy doesn't work? What do I do if a wheel stops working? (IT001, PLIT001)